AI on calls · 5 min read
AI Notetaker vs. Live Call Assistant: What's the Difference?
An AI notetaker tells you what happened after the call. A live call assistant helps while you can still change it. Here's how to choose between them.
Guides to better live calls
How to take notes without losing the thread, what to ask next, how to spot a dodged answer, and where AI really helps while you’re talking.
Notes · 4 min read
How to Take Notes During a Call Without Losing the Thread
Stop choosing between listening and writing. A simple way to take notes during a call: what to capture, what to skip, and a format you can use today.
Better questions · 4 min read
Discovery Call Questions: What to Ask Next, and When
The discovery call questions that matter, grouped by stage, plus how to follow up on vague answers and choose your next question while the call is live.
AI on calls · 5 min read
Is It Legal to Transcribe a Call With AI? A Plain Guide
AI call transcription can fall under recording and wiretap laws. What one-party and all-party consent mean, why location matters, and what to say on a call.
Better questions · 4 min read
How to Tell When Someone Is Dodging Your Question on a Call
The signs of a dodged question on a call, from answering something else to confident vagueness, and calm ways to ask again without creating a fight.
What to say · 4 min read
How to Correct a Mistake on a Call Without Awkwardness
What to say when you get something wrong on a call, or when the other person does. Word-for-word phrases for correcting a mistake and keeping trust.
Notes · 4 min read
Call Summary Template: Decisions, Actions, Open Questions
A free call summary template you can copy: overview, decisions, action items and open questions, with a filled-in example and a follow-up email to send.